Our Delivery Promise to Ewe
We know time is money—so we do everything we can to get your order to you as quickly as possible.
But speed means nothing if the order is wrong.
That’s why we check every order before it goes to production—so you don’t end up with tags that are unusable.
What Happens After You Order
- Place your order online, by phone, email, fax, or post
- Receive your confirmation email with all order details
- You check it—we check it too
- We send it to the manufacturer for production
Keep your confirmation for your records (and the tax man). If you don’t need to print it—the land will thank you.
State-Based Requirements
Queensland Customers
A current DPI form is required before we can process your order.
Victorian Customers
All NLIS tag orders must be placed via Agriculture Victoria.
You can still order management tags and applicators through us.
When Will I Get My Tags?
Most tags are dispatched within 7–10 working days—sometimes faster.
However, timing depends on:
- The manufacturer
- Seasonal demand
- Production methods
During peak periods, production can extend to 20–35 working days for some manufacturers.
If you need your tags urgently—let us know. We’ll do everything we can to help.
How We Keep Things Moving
We work closely with our manufacturers to:
- Fast-track production where possible
- Have orders packed and sent directly to you
- Monitor progress and follow up if delays occur
We’ll let you know when your order is on its way (sometimes there’s a short delay while we receive dispatch info).
How Will My Order Arrive?
Your order will be shipped directly from the manufacturer using trusted delivery services.
Delivery options vary by supplier:
- Allflex – Regular, Express Post, TNT
- Leader – Regular & Express Post
- Stockbrands – Regular Post
- Wagin – Regular Post
- Zee Tags – Regular, Express Post, TNT
If you order from multiple manufacturers, your items may arrive in separate deliveries.
Do I Need to Be There?
Not always.
If you’re happy for your order to be left, let us know when ordering.
- Australia Post deliveries → PO Box or farm address is fine
- Courier deliveries → Must go to a physical address (e.g. farm, business, or even the local pub or hairdresser)
Plan Ahead (Especially During Peak Times)
Tag ordering has busy seasons—and delays can happen.
We recommend ordering early or using our reminder service so you’re not caught short.
Tell Us Your Beef
Please check your order carefully when it arrives.
If something’s not right, contact us straight away at orders@eartags.com.au and we’ll fix it as quickly as possible.
We’re only human (well… mostly), and while we aim for perfection, the odd mistake can happen.
What matters is how quickly we sort it out—with minimum stress for you.
Customer Service Matters
Customer service is our pride and joy (right up there with Lincoln, our prized ram).
If something’s not right—we’ll do everything we can to get you smiling again.